Reserve Online

THE NEXT-GEN WAY TO RESERVE A NEW CITROEN

Want to find your new car without doing the showroom shuffle? We get it, you’re busy. That’s why we believe the ordering experience should be easy.

STEP 1: YOU'RE IN THE DRIVER'S SEAT

If you already know which Citroën is right for you, get comfortable and get clicking. 

 

Configure your Citroën

Here’s your chance to mix it up a bit, as you build your Citroën using our online configurator.

• Select the model you want.

• Get creative with paint colours, interior trim combinations and optional extras (when available) to create your dream Citroën.

• Alternatively, choose a vehicle that’s currently in stock.

• Then spec it up with any accessories you want.

• And if you’re ready to go all the way, you can reserve your new Citroën online.

STEP 2: TRADING IN? LET'S GET YOU A VALUE

Trading in your current chariot? We can help you get an idea of what your car might be worth in today’s market. Just enter the model, mileage and condition of your car and answer a few simple questions below. This info will generate an indicative estimate1 of the value of your car, to help you decide if you want to put the trade in towards your new Citroën purchase.

 

1. The information provided on this website is intended to provide general information only. This calculator is a tool for indicative use only. This calculator is a toll for indicative use only. No result form the use of this calculator should be considered a offer of acceptance. Local Citroen retailers reserve the right to reject trade-in vehicles.

STEP 3: MONEY, MONEY, MONEY - LET'S TALK FINANCE 

Let’s face it, choosing a new car usually comes down to your budget. So bite the bullet and get an estimate2 of what financing your new Citroën might cost you per month.

• Use the calculator tool to estimate monthly repayments.

• Then our dealers can discuss finance options, based on your circumstances.

 

2. The information provided on this website is intended to provide general information only. This calculator is a tool for indicative use only. No result from the use of the calculator should be considered a loan application or an offer of a loan. The calculator does not take into account your personal circumstances or any fees and charges or government taxes which may apply. Repayments as a result of this simulation can vary based on your personal circumstances including your credit worthiness. You should discuss your circumstances with your local Citroen dealer.

STEP 4: READY TO COMMIT? RESERVE YOUR NEW CITROEN ONLINE

So you’ve built the Citroën of your dreams, now you can reserve your vehicle online with a refundable deposit. Then your local dealer will be in touch to help complete the purchase - and arrange delivery of your new Citroën. While the entire process is powered by you, we’re here to help too.

So if you have any questions at all, simply give us a call on 1800 898 058.

Please read our full terms and conditions to understand online vehicle reservation.

 

Frequently Asked Questions

Q: How long does the reserve online process take?

A: It only takes a few minutes to reserve your Citroen online! Simply start the configuration by selecting your desired vehicle and follow the steps from there.

Q: Can you tell me more about the trade-in tool?

A: The trade-in tool used in our Citroen configurator provides an estimated value based on some select information about your vehicle. This provides an indication to your nominated dealership that you have a vehicle you’re interested in trading in. Once you have placed your reservation, your nominated dealership will be in contact with you to discuss your personal situation and trade-in options.

 

Q: Can you tell me more about the finance tool?

A: The finance tool used in our Citroen configurator provides a repayment estimate only based upon the personalised variables inputted by the customer. The tool does not constitute an offer for finance, any finance is subject to application and approval by any chosen financier. This provides an indication to your nominated dealership that you are interested in financing. Once you have placed your reservation, your nominated dealership will be in contact with you to discuss your personal situation and the finance options that may be available to you.

Q: What happens after I place my $500 deposit?

A: Once you have placed your $500 deposit, or reservation fee, your offer to buy the selected vehicle will be submitted to your nominated dealership. A representative from the dealership will be in contact with you to discuss your selected vehicle, any potential trade-in valuation or finance offers, as well as the next steps in purchasing your new Citroen, including signing the contract of sale.

 

Q: How do I collect my car?

A: Once you have placed your reservation online, your nominated dealership will be in contact with you to discuss the next steps, including arranging signing of a binding contract of sale and your delivery options.

 

Q: Does paying the $500 deposit mean I have purchased the vehicle?

A: No, the deposit is only a reservation fee. Rather, the deposit is an offer from you to the dealer for you to purchase the selected vehicle, subject to the selected vehicle being available. For the offer to be accepted by the dealer, and to buy the selected vehicle, you will need to go to the dealer (subject to COVID-19 State and Federal Government public orders and regulations), agree a final specification and purchase price for the selected vehicle with the dealer (along with the price for any vehicle you wish to trade-in with the dealer), and sign a contract of sale with the dealer for the purchase of the selected vehicle.

 

Q: How is the $500 deposit I pay online counted towards the final amount I need to pay for the car?

A: The $500 deposit, or reservation fee, is deducted from the final purchase price agreed upon with the dealer. Once your reservation has been processed online, you will receive an email confirmation. Please retain the email confirmation as proof of the reservation fee, which must be presented to the dealer to redeem your deposit. The dealership will need to take a copy of this for processing and auditing purposes.

 

Q: If I decide to not go ahead, can I get a refund?

A: You may request a refund of the reservation fee from us at any time prior to signing the dealer Contract of Sale by emailing: crt@citroen.com.au. After receiving this request, we will refund the deposit in full to the credit card you used on the website. The deposit is refundable at any time up until when you sign a dealer contract of sale. Once you sign the dealer contract of sale, the deposit is non-refundable.

 

Q: Is the payment method secure?

A: The Citroen reserve online service uses the payment platform, Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe uses the best-in-class security tools and practices to maintain a high level of security at Stripe. You can view more information about Stripe’s security here.